I’m a huge believer in customer service skills and other soft skills in information technology professionals. It’s important – career changing, customer changing, business changing.
And because of that, as my personal world and business focus has changed significantly over the last few years, I have come to realize that I am not able to serve my ITCustomerService.com audience in the way I’d like to or that you deserve.
So, I’m happy – thrilled actually – to report that Kate Nasser of CAS, Inc, has agreed to assume the ITCustomerService.com domain and serve the ITCustomerService.com audience.
I first ran across Kate while doing research for ITCustomerService.com several years ago, and quickly became a follower and promoter of her work. Kate is indeed a great “people skills coach” with a strong appeal to IT professionals with her logic and stories. I highly recommend checking out her website at KateNasser.com and following her social media posts. You’ll learn a lot from Kate and she’ll take good care of you.