Sept/Oct 2008 Issue of International Spectrum

Today we wrapped up the final proofing of the September/October issue of International Spectrum magazine. The print edition should start hitting desks in the United States in two to three weeks. The online edition is available today at http://www.intl-spectrum.com/mag/SEPOCT.2008/default.aspx 

Check out page 8 for my latest article on customer service, entitled “The Top Five Mistakes IT Professionals Make.”

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